Administration
Solutions
Troubleshooting (Solution)
5min
Permissions required: Solution Owner or Organization Owner
Solution troubleshooting
- Filters - Filter by time period to find a specific or Correlation ID to troubleshoot
- Correlation ID - appears on the mobile device in the . Using the ID in the troubleshooting section helps you identify the specific entry in the log and helps you follow the user's journey while using the solution in the app
- #Messages - provides the number of messages logged for that specific Correlation ID
Information that is logged is determined by the settings in the . By default, all users Troubleshooting app settings have Error and crash logging enabled.
Clicking the Download log button downloads a CSV file to your local machine.
Updated 28 May 2024
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